Social Media Analyst Jobs

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What does a Social Media Analyst do?

A Social Media Analyst monitors, measures, and interprets performance data across social media platforms to help brands understand what content resonates with their audiences. Day-to-day work involves pulling metrics from native platform analytics and third-party tools, building reports for stakeholders, identifying trends in audience behaviour, benchmarking against competitors, and translating data into actionable recommendations for content and campaign teams.

Key responsibilities

  • Track and report on KPIs such as reach, engagement rate, impressions, follower growth, and conversions across platforms
  • Build recurring and ad-hoc performance reports for internal stakeholders and clients
  • Conduct competitor and industry benchmarking to contextualise brand performance
  • Identify content trends and audience behaviour patterns to inform editorial strategy
  • Monitor brand mentions and sentiment using social listening tools
  • Collaborate with content creators and paid social teams to optimise campaigns based on data

Skills & tools

  • Social media analytics (native: Meta Insights, TikTok Analytics, LinkedIn Analytics, X/Twitter Analytics)
  • Third-party analytics tools (Sprout Social, Hootsuite, Brandwatch, Talkwalker)
  • Data visualisation (Tableau, Looker Studio / Google Data Studio)
  • Spreadsheet proficiency (Excel, Google Sheets)
  • Social listening and sentiment analysis
  • Paid and organic performance analysis
  • Competitor benchmarking
  • Clear written reporting and data storytelling

Education & background

Bachelor's degree in marketing, communications, statistics, or a related field; strong portfolio of analytical work often equally valued

Career path

Can progress to Senior Social Media Analyst, Social Media Strategy Manager, or broaden into broader Digital Analytics or Insights roles

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