Social Media Strategist Jobs at ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

ServiceNow is also hiring: technical writer (2), content designer (1), editor (1) and visual designer (1).

Its roles are in New York City, NY, US (1), Bengaluru, India (1), Denver, CO, US (1) and Hyderabad, India (1).

A Social Media Strategist owns the planning, execution, and performance of a brand's presence across social platforms such as Instagram, TikTok, LinkedIn, X, and Facebook. Day-to-day work involves developing channel strategies aligned to business goals, building content calendars, briefing creative teams, writing or reviewing copy, and managing community engagement. They analyze platform analytics to report on performance, identify trends, and continuously refine the strategy. Paid Social Strategists within this role also plan and optimize paid campaigns, managing budgets, audience targeting, and A/B testing across platforms like Meta Ads and LinkedIn Campaign Manager. They collaborate closely with content, brand, and performance marketing teams to ensure social activity is coherent and effective.