Editor Jobs at ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

• Senior Editor, Thought Leadership: remote, USD 148.4k to 259.7k, Senior, posted 28 July 2026.

ServiceNow is also hiring: technical writer (2), content designer (1) and visual designer (1).

Its roles are in New York City, NY, US (1), Bengaluru, India (1), Denver, CO, US (1) and Hyderabad, India (1).

Editors work across text, video, and multimedia formats to review, refine, and prepare content for publication or broadcast. Depending on specialisation, a day may involve line-editing articles for grammar, style, and factual accuracy; cutting and assembling video footage in an editing suite; or shaping a newsletter's voice and structure for a specific audience. They collaborate closely with writers, producers, photographers, and social media teams to ensure every piece meets editorial standards, platform requirements, and deadlines. In branded or digital contexts, editors also consider SEO, engagement metrics, and audience data when making editorial decisions.