Content Designer Jobs at ServiceNow

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

• Senior Content Designer: Bengaluru, Senior, posted 2 November 2026.

ServiceNow is also hiring: technical writer (2), editor (1) and visual designer (1).

Its roles are in New York City, NY, US (1), Bengaluru, India (1), Denver, CO, US (1) and Hyderabad, India (1).

A Content Designer shapes the words, microcopy, and content structures that appear across digital products, interfaces, marketing materials, and learning experiences. Day-to-day they work closely with UX designers, product managers, and engineers to write interface copy, error messages, onboarding flows, and help content that reduces friction for users. Depending on specialisation they may also produce social video scripts, training materials, brand communications, or AI conversation design, always balancing clarity, tone of voice, and user need against business goals.