Content Operations Jobs at ServiceNow
No content operations roles are open at ServiceNow at the moment. The nearest open roles are linked below.
About ServiceNow
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.
Also hiring at ServiceNow
ServiceNow is also hiring: technical writer (2), content designer (1), editor (1) and visual designer (1).
Its roles are in New York City, NY, US (1), Bengaluru, India (1), Denver, CO, US (1) and Hyderabad, India (1).
What content operations work involves
A Content Operations professional designs and maintains the infrastructure behind content production, including editorial workflows, content management systems, governance standards, and cross-functional coordination. They work at the intersection of editorial, marketing, and technology, ensuring content moves efficiently from brief to publication. Day-to-day work involves managing content calendars, auditing processes, coordinating with writers, editors, translators, and designers, and optimizing the tools and platforms that support content at scale. In senior or lead roles, the focus shifts toward strategy: defining operating models, setting quality standards, and aligning content output with broader business goals.