Summary of the RBS Technical Writer job at SGS

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• At all times, compliy with SGS Code of Integrity and Professional Conduct.
• Analyze engineering documentation, technical drawings and schematics, and translate them into structured, topic‑based service content.
• Create, update and revise service procedures, troubleshooting steps, safety information and component descriptions following internal documentation standards.
• Work within the ST4 Schema environment to assemble topic‑based content into complete service manuals (no prior ST4 experience required; full training will be provided).
• Ensure that all work follows SGS quality assurance procedures and client‑specific formatting and terminology guidelines.
• Collaborate with engineers, project managers and other writers to clarify technical details and ensure accuracy.
• Manage revisions, update logs and version control in accordance with project requirements.
• Complete all assigned tasks and training within required deadlines.
• Remains familiar with SGS quality assurance procedures.
• Complies to all SGS QHSE and HR policies and procedures.

Qualifications

• Bachelor’s degree (technical writing, Engineering, or Applied science preferred or equivalent experience).
• Minimum 1–2 years of experience as a Technical Writer (experience with service/maintenance manuals is a strong advantage).
• Ability to read and interpret technical drawings, wiring diagrams and refrigeration or electromechanical schematics (mandatory).
• Experience with topic‑based or modular documentation (DITA, ST4, or similar) is an asset but not required.
• Strong commitment to quality, accuracy and operational excellence.

Additional Information

Required Skills

• Excellent English writing skills; strong clarity, structure and technical precision.
• Strong analytical and technical comprehension abilities.
• Proficiency in Microsoft Word (intermediate, including tables and structured formatting).
• Basic proficiency in Microsoft Excel.
• High level of integrity and responsibility.
• Strong organization and efficiency in handling multiple documentation tasks.