Summary of the Lead Technical Writer (SaaS / GenAi / Analytics)- Remote job at ClanX

Lead the strategy and execution of AI-powered product education and technical content for Savant’s analytics platform. Build scalable documentation, learning programs, and interactive training experiences that accelerate product adoption.

Company Details
Savant Labs is a cloud-native generative AI-powered analytics automation platform that helps organizations automate data preparation, analytics workflows, and insights across multiple data sources. Website: https://savantlabs.io

Requirements

• Bachelor’s degree in Technical Writing, Instructional Design, Communications, Computer Science, or related field

• 7+ years of experience in technical writing, product education, or content strategy

• Experience working with SaaS, AI, or data analytics products

• Experience using AI-powered documentation or content creation tools

• Experience with LMS platforms and interactive learning tools

• Strong writing and editing skills with ability to simplify complex technical concepts

• Experience creating product documentation, API documentation, and user guides

• Ability to analyze user engagement data and improve educational content

Responsibilities

• Develop and execute a Gen AI-powered product education strategy

• Build structured learning paths and training resources for different user personas

• Own end-to-end technical documentation including user guides, API docs, and help content

• Implement AI-assisted workflows to scale documentation and knowledge content

• Design onboarding materials, quick-start guides, and feature deep dives

• Build and launch Savant’s Analytics Academy with courses and certifications

• Collaborate with Product, Engineering, Support, Customer Success, and Marketing teams

• Track engagement with educational content and improve learning experiences using feedback and analytics

• Conduct webinars, training sessions, and interactive learning programs

• Experiment with AI-driven documentation, interactive guides, and knowledge systems

Job Details
Remote (India)

Interview Process

• Recruiter Screening

• Hiring Manager Interview

• Technical Interview

• Final Interview

Important Note
ClanX is a recruitment partner, helping Savant Labs hire Lead Technical Writer.