Summary of the Senior Public Relations Manager job at payjoy

Develop and execute global PR strategy: Craft a cohesive media and communications strategy that amplifies PayJoy’s mission and business momentum across key markets.

Media relations: Build and maintain strong relationships with top-tier business, technology, fintech, and social-impact journalists globally and regionally.

Storytelling and thought leadership: Partner with the executive team to develop compelling storylines, op-eds, and speaking opportunities that highlight PayJoy’s innovation and impact.

Crisis and reputation management: Anticipate potential issues, manage responses, and ensure timely, aligned communication during critical moments.

Press materials and content creation: Write press releases, Q&As, briefing docs, and backgrounders that clearly articulate PayJoy’s narrative and results.

Event and speaking support: Support media visibility and executive participation in major fintech, technology, and social-impact forums.

Agency management: Manage and collaborate with PR agencies across regions to ensure consistent quality and strategic alignment.

Measurement: Track, analyze, and report on PR performance metrics to continuously optimize communication effectiveness.

Bachelor's degree or studying in a field related to Social Marketing.

7+ years of experience in public relations, communications, or corporate affairs (preferably in fintech, financial services, or technology).

Proven track record of building positive media coverage in global and regional markets.

Exceptional writing, storytelling, and message-development skills in English (Spanish or Portuguese a plus).

Strategic thinker with a bias for execution and comfort in fast-paced, high-growth environments.

Experience working cross-functionally with senior leaders and external partners.

Strong understanding of the intersection of technology, financial inclusion, and emerging markets.