Summary of the Community Manager (World of Tanks Blitz) (m/f/i) job at Wargaming

Job Overview

The Community Manager is the public face of World of Tanks Blitz and a bridge between players, the Community, Publishing and Development teams.
The goal of this role is to build trust with players, maintain an open dialogue with the community, turn player feedback into actionable insights and help the team explain product decisions clearly.

Reports to

Community Team Lead

What will you do?

• Manage communication with the RU/UA community across Discord, Telegram, Instagram, YouTube, TikTok and other relevant platforms.
• Communicate with players online and participate in offline community activities.
• Host streams and represent World of Tanks Blitz publicly.
• Prepare and publish news, event and update announcements, campaign communications and other content for SM platforms.
• Adapt communications to different platforms while maintaining the project’s tone of voice.
• Develop engagement activities for the community, including challenges, contests, small events, discussions, Q&As, memes, highlights and UGC formats.
• Play WoT Blitz regularly and understand its mechanics, game modes, events, balance, platforms and current versions.
• Collect, verify, structure and communicate player feedback to the relevant teams.
• Prepare regular community digests for Development and reports upon request.
• Participate in content and communication planning.
• Attend meetings with Development and Publishing, including balance discussions, to represent players’ needs, expectations and concerns.
• Help the team make decisions based on real player experience.
• Escalate critical issues and participate in crisis communication processes.

What are we looking for?

• Strong knowledge of World of Tanks Blitz and the games industry. Experience with WoT Blitz or WoT PC is a significant advantage.
• English at B2 level or higher.
• Fluency in Ukrainian and Russian.
• Experience working with Discord, Telegram and social media platforms.
• Strong written and verbal communication skills.
• Confidence in communicating with an audience and appearing on camera.
• Willingness to host streams and act as a public representative of the project.
• The ability to analyse player feedback, identify recurring issues and formulate clear insights for the team.
• The ability to represent players’ interests while understanding and explaining the business perspective.
• Willingness to learn quickly and adapt to change.

It's a good match if you say yes to these points:

• easy-going and genuinely enjoy working with people.
• open-minded and interested in different opinions and approaches.
• independent, proactive and result-oriented.
• communicate calmly in difficult or emotional situations.
• not conflict-driven, but can clearly explain and defend a position.
• flexible and open to learning new tools and formats.
• reliable team player who cares about both the result and the process.
• truly interested in the project and want to develop it together with the community.

Work mode

• Full-time employment
• Hybrid (2-3 days of work from the office)
• This role isn't eligible for relocation & immigration support // Candidates must be legally authorized to work in Poland at the time of application

Type of Contract and Salary

• Employment Contract (umowa o prace)
• The salary range for this role is 12800-16000 PLN gross monthly (The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.)

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include:

• Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum
• Sick Leave 100% Compensation (10 days per calendar year)
• Career development and education opportunities within the company
• Premium Private Health Care
• Mental well-being program (iFeel)
• Multisport card
• Personal Gaming Account
• Company events
• Seniority Awards
• Referral program - you can recommend the best talents to the Company and receive a reward

Please submit your CV in English to ensure smooth processing and review.