Summary of the Community Manager job at Metropolitan Holdings

Metropolitan Holdings is a forward-thinking real estate development and property management company dedicated to creating exceptional living experiences. Our culture is rooted in our core values:

Live with Integrity Be Accountable Stay Humble Bring Tremendous Effort Every Day Think Creatively

We're looking for a Community Manager to join our team. If you’re a motivated leader who thrives in a fast-paced environment and takes pride in running a high-performing community, we want to meet you!

The Opportunity

As Community Manager, you’ll take ownership of the day-to-day operations, financial performance, leasing strategy, and team leadership for one or more communities—including lease-up properties. You’ll be the go-to leader on site, balancing operational excellence with an exceptional resident experience.

What You’ll Do

Financial & Business Operations

• Assist with annual budgeting and track financial performance
• Oversee rent collections, deposits, and reporting
• Prepare monthly variance reports and maintain receivables within company standards

Leasing, Marketing & Resident Experience

• Drive leasing performance to achieve and exceed occupancy goals
• Lead marketing initiatives across digital and print platforms
• Conduct leasing meetings, outreach, and weekly market surveys
• Create resident retention programs and host community events

Property Operations

• Perform daily property inspections and follow up on maintenance needs
• Manage unit turns, move-ins, and move-outs
• Ensure curb appeal, safety standards, and regulatory compliance
• Enforce lease agreements and community policies

Leadership & Team Development

• Hire, train, supervise, and mentor leasing and maintenance teams
• Provide coaching, feedback, and performance evaluations
• Maintain staffing schedules and uphold company standards

What We’re Looking For

• 3+ years of property management experience
• Proven leadership experience, including lease-ups
• Strong financial and budget management skills
• Excellent communication, organization, and problem-solving abilities
• Proficiency with Microsoft Office and Outlook
• Background in customer service, marketing, and vendor management
• CAM, ARM®, CAPS, or CPM® certifications a plus

Physical & Work Requirements

• Ability to sit, stand, walk, kneel, and lift up to 25 lbs
• On-site presence required; flexibility for weekends or after-hours needs
• Valid driver’s license and ability to travel between properties

Why Metropolitan Holdings?

Because here, you’re not just managing buildings—you’re building communities. We offer growth opportunities, ongoing training, supportive leadership, and a culture that values initiative and creativity.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance