Summary of the Program Coordinator – Entrepreneurship & Community Engagement job at africacentre

Position Overview
Africa Centre is seeking a highly organized and community-oriented Program Coordinator to support the implementation of the ACT (Accelerate, Create, Thrive) initiative under the PrairiesCan Black Entrepreneurship Program.

The Program Coordinator will play a key role in community engagement, program coordination, and operational delivery, ensuring smooth day-to-day execution of program activities and participant support. The role will work closely with the Program Manager to coordinate participants, partners, and program logistics across the ACT delivery pathways.

This position is ideal for a candidate with strong organizational, communication, and community engagement skills who is passionate about supporting Black entrepreneurs and strengthening inclusive economic participation.

Key Responsibilities
Community Engagement & Outreach

• Support outreach and recruitment of program participants within the Black community.
• Build and maintain relationships with community organizations, networks, and stakeholders.
• Coordinate and support community information sessions, workshops, and engagement events.
• Act as a point of contact for participant inquiries and engagement.

Program Coordination

• Support the coordination of ACT program activities across the program delivery model
• Assist in scheduling training sessions, workshops, and partner-led activities
• Coordinate participant onboarding, orientation, and progression through the program.
• Maintain regular communication with participants to ensure engagement and retention.

Participant Support & Case Coordination

• Support participant intake processes, including form completion and documentation.
• Assist in maintaining participant records and tracking progression.
• Support case management processes, including updates and coordination with partners.
• Identify participant needs and escalate issues to the Program Manager as required.

Operations & Logistics

• Coordinate logistics for program activities, including venues, materials, and scheduling.
• Support the organization of meetings, including partner meetings and case conferencing sessions.
• Maintain program calendars and track activity timelines.
• Ensure smooth day-to-day operational flow of the program.

Data Collection & Reporting Support

• Support the collection of participant data and program metrics.
• Maintain accurate records aligned with program KPIs.
• Assist in preparing internal reports and documentation.
• Ensure compliance with data collection and reporting requirements.

Stakeholder & Partner Coordination

• Support communication and coordination with project partners.
• Assist in tracking partner activities and deliverables.
• Support the preparation of meeting materials and documentation.
  

Qualifications 
Education

• Diploma or Bachelor’s degree in: Business Administration, Community Development, Public Administration, Social Sciences or related field

Experience

• Minimum 2 years’ experience in program coordination, community engagement, or project support roles.
• Experience working with community-based or nonprofit organizations.
• Experience supporting events, workshops, or training programs.
• Experience working with diverse communities, preferably Black or equity-seeking populations.

Key Competencies

• Strong organizational and coordination skills
• Excellent communication and interpersonal skills
• Community engagement and relationship-building
• Attention to detail and data management
• Ability to manage multiple tasks and timelines
• Cultural competency and sensitivity

Key Success Indicators
Success in this role will be measured by: effective coordination of program activities, participant engagement and retention, timely and accurate data tracking, smooth execution of events and operations, and strong support to program delivery and partner coordination