Summary of the Internal Communications Manager job at titanwh

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally.  It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions.

We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term.

We are looking for a talented and experienced Internal Communications Manager to join our growing team in a newly created, high-impact role that will own and shape the internal communications function at Titan Wealth from the ground up.

 

Working closely with senior leadership, including ExCo, you will develop and deliver a best-in-class internal communications strategy that keeps our people informed, engaged and aligned, particularly through periods of growth and change.

 

This role requires a confident communications professional with at least 5+ years’ experience who has delivered strategic internal communications programmes end-to-end, partnered effectively with senior stakeholders, and brings a strong understanding of channels, messaging and engagement best practice.

 

You will be a natural storyteller, passionate about bringing the “One Titan” narrative to life across a diverse and geographically distributed workforce. A marketing qualification is not essential, but relevant hands-on experience is critical; whilst financial services experience is not required, a background in a regulated environment would be advantageous.

 

We are open to candidates based outside London, however there is an expectation to be regularly present in the London office given the senior stakeholder exposure.

Strategy & Planning

• Develop and own the internal communications strategy, ensuring it supports Titan's broader business objectives, values and culture
• Build and manage a structured annual communications calendar aligned to business milestones, people moments and strategic priorities
• Establish frameworks, channels and processes that enable timely, consistent and effective communication across the organisation

Content & Channels

• Write, edit and produce high-quality communications across a range of formats — including all-staff emails, leadership messages, intranet articles, briefing materials, video scripts and presentations
• Own and manage Titan's internal channels (intranet, email, messaging platforms), ensuring they are engaging, up to date and fit for purpose
• Develop and evolve a tone of voice for internal communications that is authentic, clear and reflective of our culture

Leadership & Change Communications

• Act as a trusted communications partner to the Executive Leadership Team, providing strategic counsel and drafting support for key leadership messaging
• Lead communications planning and delivery for organisational change programmes, including acquisitions, integrations, restructures and new business initiatives
• Manage sensitive and complex communications with discretion, sound judgement and empathy

Employee Engagement

• Support the design and delivery of employee engagement initiatives, including town halls, all-hands meetings, leadership Q&As and recognition programmes
• Work in partnership with the People & Culture team to amplify the employee experience — from onboarding communications through to culture and values campaigns
• Use data and feedback to measure the effectiveness of communications and continuously improve

Stakeholder Management

• Build strong relationships across all levels of the business, acting as a trusted advisor and communications resource
• Collaborate closely with Executive Committee (ExCo), Shared Services functions (Technology, Marketing, People & Culture, Finance and Compliance) and client facing teams to ensure internal and external messaging is aligned
• Support communications activity tied to Titan Wealth's strategic partnerships and sponsorships, translating external brand commitments into compelling internal narratives that build pride and engagement across the business

Essential Experience

• Significant experience in an internal communications role, ideally within financial services, professional services or another regulated industry
• Proven track record of developing and delivering internal communications strategies in a complex, multi-site or fast-growth organisation
• Demonstrable experience leading communications through periods of significant change, including M&A activity
• Excellent written and verbal communication skills with the ability to adapt tone and style for different audiences and formats
• Strong editorial judgement — able to distil complex information into clear, engaging content

Skills & Attributes

• Confident stakeholder manager with the credibility and gravitas to advise and influence at senior levels
• Creative thinker who can bring ideas to life through compelling storytelling
• Highly organised with the ability to manage multiple priorities and deliver at pace without compromising on quality
• Commercially aware — understands how communication supports business performance and growth
• Proactive, self-sufficient and comfortable building processes where none currently exist
• Collaborative team player with a positive, solutions-focused outlook

Desirable

• Experience working in a wealth management, financial planning or investment management environment
• Familiarity with intranet platforms (e.g.SharePoint) and employee engagement tools
• Experience supporting or managing communications for sponsorship or brand partnership programmes

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• A genuinely exciting, high-growth environment where your work will have real and visible impact
• Direct access to and visibility with senior leadership from day one
• The opportunity to build and shape a function from the ground up — with the support to do it well
• Competitive salary and discretionary bonus scheme
• Pension contribution
• Private healthcare
• Hybrid working with flexibility to support work-life balance
• Professional development and continuing education support
• Access to exclusive events through Titan's sports and corporate partnerships

Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.

Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.

Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.