Summary of the Assistant Studio Manager Hamburg job at Rocycle - Belgium

Job description

Rostudios is looking for an Assistant Studio Manager for our Hamburg studio’s. As Assistant Studio manager you are supporting Olivier, our Studio Manager. You play a crucial role in assisting management of the studios and ensuring operations run smoothly. This includes upholding standards, maintenance, ordering etc. 

WHAT YOU WILL DO

• Day to day management of operations, sales and administration 

  • Monitor stock levels in studio

  • Restock proactively

  • Handle swaps, covers and sick leave of both studio team and instructors

  • Daily sales reports check and follow up

  • End of shift reports check and follow up

  • Point of contact for questions that the team might have

  • Support with check ins/studio assistant tasks if needed

• Ensure our hospitality and services are of Rostudios standards

  • Making sure our non-negotiables are followed at all times. 

  • Do walk-arounds and spot checks throughout the entire studio

  • Monitor daily/weekly tasks list for studio assistants

• Form relationships with customers and foster our community

• Train studios' assistants:

  • Instructing new team members how to perform daily/weekly/monthly tasks

  • Identify when further training is needed 

  • Assisting Studio Manager in delivering re-training sessions to current studio team

• Responsible to be in the know of all daily/weekly/monthly tasks at the studio and be the point of contact for team when they have questions about it on shift

• Responsible for informing Studio Manager about team/tasks/updates

• Create team schedule 

• Schedule theme rides

Your qualifications

• Team oriented with an ability to multitask and combine communicational with operational tasks
• Proactiveness and a creative mind with the ability to suggest improvements
• Flexibility within studio opening hours
• Excellent verbal communication skills in English
• Living in Hamburg

What we offer you

• Being part of a team that inspires and helps people progress

• Happy and healthy work environment

• Getting trained by your Studio Manager on a regular basis

• Free Rostudios classes and discount on Classpass

• Fun team activities and an annual company party