Summary of the Game Presenter - French Speaking - Customer Service job at Evolution

Company Description

Evolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to gaming operators. Since our founding in 2006, Evolution has grown into a global powerhouse, partnering with over 800 operators and employing more than 22,000 talented individuals in studios across Europe and North America.
In Canada, our studios are located in Metro Vancouver, a thriving region known for its diverse talent pool and vibrant tech and creative industries.
Our parent company is based in Sweden and listed on Nasdaq Stockholm with the ticker EVO.

Job Description

Showcase your vivacious personality as Evolution’s Online Casino Dealer! Rotate between morning and evening shifts from the comfort of our private, state-of-the-art studio located in New Westminster. You’ll host iconic casino games like Blackjack, Poker and Roulette, provide customer service with unlimited virtual players – with the chance to earn unlimited tips.

We Offer Generous Compensation Package including:

• Earn from $18.25 - $24.00 per hour plus monthly performance bonus (Eligible after the probationary period)
• Extended Health and Benefit Plan
• 15 Days Paid Vacation
• 8 Paid Personal Days
• 2 Paid Evo Day

What You’ll Do

• Enthusiastically introduce players, the rules of the game and the winners
• Deal cards, spin a wheel, and announce winners
• Use quick and accurate handling of cards
• Research appropriate topics and trivia to discuss with the audience
• Follow and supervise the updates and amendments in the game
• Engage in friendly conversation, without offering your opinion (sports, music, and trivia facts)
• Be presentable and confident in front of the camera
• Provide Customer Service to players
• Always use a positive parting remark to end the game conversation

Our Benefits At and After Work

• Work for a casino without smoking, alcohol, loud music, and health hazards
• Toast your successes on treat days and holiday events
• Collaborate with approachable, diverse and global co-workers
• Security-protected office with no physical players in the studio
• Paid vacation time and paid breaks
• No experiences required as we will provide paid in-house trainings
• Company-assistance to obtain Provincial Gaming License
• Complimentary Night shift taxi drop off service
• Fun and Engaging Company sponsored Team-building Events

Qualifications

• Age 19+
• High school diploma or equivalent
• Experience in customer service and hospitality
• Professional and service-minded with good communications skills
• Must be able to work a flexible schedule, evenings, weekends and holidays
• Must be able to obtain Provincial Gaming License (sponsored by the company)
• Wear an assigned uniform and maintain professional appearance standards
• Must be comfortable wearing theatrical make-up (foundation, blush)
• Fluent in French, working knowledge of English

Additional Information

#EVOCanada