Summary of the Technical Writer/Editor job at M9 Solutions

M9 Solutions is seeking a Technical Writer/Editor to work on-site in support of a government contract for a client located in Washington, DC. An active TS/SCI clearance is required.

Responsibilities

• Generates creative communications ideas around Information Technology issues.
• Leads the planning, research, production, and delivery of content across multiple mediums, including websites and email.
• Plans and leads research activities to gather story content.
• Assists in the creation of communications materials, promotional materials, and leadership briefs that communicate the impact of communications initiatives.
• Contributes to the development of a comprehensive communications and content strategy.
• Gathers input from stakeholders, program managers, and subject matter experts.
• Drafts internal communications, such as employee emails, newsletter stories, and intranet articles.
• Writes clear, concise, and structured content using plain language while adhering to established templates and compliance standards.
• Interprets technical input and translates it into accessible, non-technical language, as necessary.
• Liaises with executives to translate communications requirements into effective messaging campaigns.
• Tracks changes to maintain content in collaborative environments and manages multiple document versions using SharePoint.
• Drafts, reviews, and publishes documents using Microsoft Word and Adobe Acrobat.
• Coordinates communications across divisions and internal to the client.
• Develops communications that ensure brand consistency and support the client's strategic planning.
• Manages communications from initial concept through implementation, ensuring alignment with project goals and audience needs.
• Develops one-page slick sheets, hallway monitors, and presentations.
• Adheres to client branding in all work products.
• Ensures consistency in terminology, tone, formatting, and alignment in step with the client standards.

Required Skills and Qualifications

• TS/SCI security clearance.
• Bachelor’s degree from an accredited college or university with five (5) years of experience in a similar position with a large organization.
• Communications strategy and execution experience.
• Process development and improvement experience.

Preferred Qualifications

• Experience designing and implementing written and visual content on SharePoint web pages.
• Experience producing editorial, promotional, and/or documentary communications.
• Familiarity with customer experience and human-centered design methodologies.
• Experience performing user research and synthesis.