Summary of the Senior AEM Content Operations Engineer | Bengaluru, India | Hybrid job at Nortal

Role Summary

Senior, hands-on AEM Web Publisher/Engineer operating at the intersection of content operations and technical execution. Owns end-to-end AEM activities, including global content lifecycle, publishing operations, and automation to drive efficiency and scalability.

This is a senior individual contributor role (6+ years of deep, hands-on AEM operations experience) with light development responsibilities. Success in this role requires strong accountability, the ability to work independently under pressure, and proven ownership of outcomes and delivery.

The team supports AEM publishing, content authoring, and localization across global sites. The role requires close collaboration with cross-functional, US-based teams, making strong communication skills essential.

What You’ll Do

✅ Mission of this team: Build and deliver the world’s best B2B Digital Marketing Experience to prospects and customers across global geo and localization sites

✅ Manage day-to-day publishing in AEM (On-Prem and Cloud): authoring, page builds, components, templates, DAM, MSM/Launches, translations, approvals, and publishing

✅ Execute global content lifecycle: intake, creation, review, localization, versioning, deprecation/archival; enforce taxonomy, metadata, governance, and SEO basics

✅ Collaborate with global digital marketing, localization and regional teams; manage ticket queues, prioritize work, and report status/SLA adherence

✅ Plan and execute content migrations, releases, and geo site launches with strong QA, accessibility (WCAG), and brand/legal compliance

✅ Troubleshoot and resolve issues across author/publish tiers, replication, dispatcher/CDN caching; coordinate with platform/dev/QA teams for fixes

✅ Create and maintain publishing playbooks, checklists, and SOPs; train and support business authors and stakeholders

✅ Identify opportunities for automation and implement them by building automation scripts — repetitive publishing tasks, bulk updates, asset processing, localization using HTML/JS(JSS)/Python and APIs

✅ Identify opportunities for work and process optimization and implement them by working with various

teams and stakeholders

✅ Produce weekly/monthly dashboards on throughput, quality, and backlog; communicate risks and mitigation plans

✅ Any other activity management/leadership deems appropriate

What makes you a great fit 🎯

✨ 6+ years in web publishing with expert-level AEM experience (On-Prem and Cloud), with demonstrated focus on localization and geo site management

✨ Bachelor’s degree or equivalent experience

✨ Expert-level AEM knowledge for Sites and Assets: editable templates, core components, content fragments, experience fragments, workflows, permissions, user management, forms

✨ AEM Multi Site Manager (MSM) and Translation Framework: Blueprints/Live Copies, rollout configs, inheritance management, language roots, Translation Projects, TMS/vendor connectors, translation rules, and round-trip review/QA

✨ Solid content lifecycle management skills: intake, governance, workflows, versioning, localization, content modeling, metadata/taxonomy, DAM best practices

✨ Automation/scripting experience is a must: JavaScript/Python; HTML/CSS, REST/GraphQL; CSV/JSON processing, AI workflows

✨ Website localization and internationalization (i18n/l10n): translation workflows, language copies, regional/locale variants, localized SEO and accessibility adherence

✨ Experience/knowledge in Adobe products: Dynamic Media, Workfront, Adobe Target, Query Builder

✨ Basic AEM development exposure: components, dialogs, clientlibs, Sling concepts, packaging; Cloud Manager awareness; log analysis

✨ Understanding of SEO, analytics (Adobe/GA), tags management (Adobe Launch/GTM), personalization (A/B testing) and performance/caching fundamentals (dispatcher/CDN)

✨ Experience with Agile tools (Jira/Workfront, Confluence), Git/CI/CD, and release management is an added advantage

✨ Knowledge/experience in AI tools and workflows related to publishing: creating, executing, and optimizing workflows

✨ Proven prioritization and reporting skills; experience working with SLAs and providing stakeholder and leadership updates

✨ Clear, concise written and verbal communication; strong stakeholder management skills

✨ Self-driven, proactive problem-solving, ownership, and ability to operate independently under tight deadlines

✨ Data-driven mindset for reporting and continuous improvement/optimization

✨ Certifications (e.g., Adobe AEM Sites Business Practitioner) are a plus

We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.

Apply now and let’s shape the future of technology together! 🧑‍💻