Summary of the Apartment Community Manager job at AIR Communities

Company Description

Who We Are

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

We are hiring an Apartment Maintenance Manager for our apartment community One Greenway in Boston, MA.

As an Apartment Maintenance Manager, you will lead the maintenance operations of the community, oversee service team performance, and ensure residents receive outstanding service while maintaining the quality, safety, and appearance of the property.

Learn more about the community here: One Greenway

What We Offer

AIR Offers a Competitive Compensation and Benefits Package Designed to Reward Performance and Support Your Success, Including:

• Expected annual salary of $80,000 - $90,000, based on skills and experience + 15% target bonus opportunity
• Monthly customer service satisfaction bonus of up to $250
• 100% apartment rent discount
• Additional benefits below

What You Will Do

• Lead, coach, and develop a maintenance team
• Deliver exceptional service to residents and team members
• Oversee all aspects of property maintenance, including service requests, preventative maintenance, apartment turns, and vendor management
• Identify and communicate maintenance and capital improvement needs
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Manage operating budgets while maintaining high-quality service and property standards
• Support emergency response efforts and participate in an on-call rotation

Qualifications

Who You Are

• A collaborative leader who enjoys building and developing high-performing teams
• Customer-focused and committed to delivering exceptional resident experiences
• Organized and able to prioritize competing responsibilities
• Solution-oriented with strong troubleshooting and problem-solving skills
• Detail-oriented and focused on maintaining high property standards
• Dependable, proactive, and results-driven

What You Have

• At least 3 years of maintenance and facilities management experience within multifamily property management
• Previous experience leading and developing maintenance teams
• Strong knowledge of building systems, preventative maintenance, and apartment turns
• Ability to manage vendors, budgets, and multiple priorities effectively
• Reliable transportation
• Ability to work a flexible schedule, including evenings, weekends, and on-call rotations as needed
• Ability to regularly lift, move, and operate maintenance tools, equipment, and materials
• Ability to read, write, and speak English

Additional Information

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is November 25, 2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.