Summary of the Community Engagement Specialist II job at AECOM

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM's West Region Strategic Communications Group is looking for a Community Engagement Specialist II to assist with public outreach and communications for projects in Wisconsin and around the country. This will be a hybrid position which requires three days a week in-office at our Milwaukee, WI location.

Job Responsibilities:

• Collaborates with Project Managers on strategies, best practices, and potential risks associated with engaging stakeholders and the public for input on projects.
• Contributes to the development of communications and public outreach plans with innovative strategies to increase community engagement and participation in projects.
• Identifies and maps key stakeholders and community profiles for client projects.  
• Develops themes, core messages and collateral for multiple audiences and stakeholders, including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives. 
• Works on community engagement and communication activities and implements outreach campaign strategies with little supervision and within budget.
• Coordinates with other staff to prepare graphic displays and layouts for public information.
• Creates presentations for meetings with various stakeholders within a client’s brand guidelines.
• Engages and informs stakeholders, communities, and residents on public or private projects in-person and/or virtually, or through written materials.
• Drafts content for press releases, social media, websites, e-newsletters, stakeholder communications, fact sheets, and other materials for review by the Project Manager.
• Plans and executes in-person and virtual events and public meetings, including overseeing logistics and materials as well as evaluating and selecting venues and vendors.
• Provides acute attention to detail in the development and tracking of stakeholder communications.
• Manages stakeholder and public feedback and monitors communications channels. 
• Develops surveys, analyzes feedback, and manages delivery of engagement reports summarizing public outreach efforts.
• Performs a self-check of work prior to submitting to others for review. 
• Exercises sound judgment when communicating with internal and/or external clients or customers.
• Completes other tasks as directed by the Project Manager to support public outreach during the planning and design phases for projects underway in the community.

Qualifications

Minimum Requirements:

• Bachelors Degree in Communications or a related field + 2 years of public relations and/or related communications experience or a demonstrated equivalency of experience and/or education.

Preferred Qualifications

• Experience working in or supporting the transportation/engineering/infrastructure industry.
• 4+ years of professional experience in a communications, community engagement or stakeholder engagement position.
• Experience with or enthusiasm for learning new tools that enhance virtual collaboration and communication with stakeholders and the public.
• Familiarity with the Adobe suite of tools and ability to assist in the preparation of graphics and layouts when needed.
• Excellent verbal and written communication skills to effectively work with various departments and levels within company.
• Intermediate skills with Microsoft Applications such as MS Word, Excel, PowerPoint.
• Bi-Lingual (English/Spanish) with experience translating collateral materials.

Additional Information

• All your information will be kept confidential according to EEO guidelines. 
• Relocation is offered for this opportunity.
• Sponsorship is not offered for this position now or in the future.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.