Summary of the Community Engagement and Communications Manager job at AECOM

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively growing the Impact Assessment & Permitting (IAP) team and is seeking a Manager for the Community Engagement and Communications Team for various offices within the Environment Business Line in Ontario this is a backfill position. The successful candidate will be responsible for team management and have a Manager Mindset (balance mindset between delivering great work and supporting your team).

To apply for the role, you will be able to build productive networks across diverse technical teams, create an inclusive workplace and provide opportunities where each one of our people can reach their full potential so the team thrives. You will operate ethically and with integrity, prioritizing quality outcomes and safety of the team.

The responsibilities of this position include, but are not limited to:

• Develop, manage, and administer all staff and projects carried out by those directly reporting to this position.
• Develop, manage, and deliver business strategy and tactics, high-quality proposals, interdisciplinary teams, and documents and report deliverables.
• Proactively promoting a culture of producing high-quality work and Health & Safety within the team.
• Collaborate with other AECOM offices, practices, and business lines.
• Oversees recruiting, interviewing and orienting new staff members.
• Monitoring and evaluating staff performance.
• Managing a team’s billable hours and forecasting utilization requirements.
• Setting strategic long and short-term team goals that align with the environment business line and encourages growth of the practice.
• Motivating and inspiring team and facilitating personal career development and growth.
• Communicating job expectations to staff.
• Conducting and / or encouraging external training and seminars for team for continued skills improvement.
• Fostering a safe, inclusive and productive working environment.
• Serve as a mentor to junior and mid-level staff.
• This is a hybrid leadership position requiring regular in-office attendance. In addition to leading and developing their direct team, the successful candidate will be expected to maintain a visible and engaged presence within the office as a leader in the organization. Regular in-person interaction is important to support employee development, strengthen relationships across departments and business lines, foster collaboration, contribute to office culture, and participate in leadership activities that advance the broader business. Candidates must be based within commuting distance of an AECOM office and able to maintain a consistent in-office presence. This position is not eligible for full-time remote work.

Qualifications

Minimum Required:

• BA/BS + 8 Years of experience or demonstrated equivalency of experience and / or education.
• Bachelor’s degree in Public Relations, Communications, Environmental Planning or a related field with a strong focus on community engagement.
• Valid Driver's License with clean driving record.

Preferred:

• High degree of self-motivation and the ability to work independently with limited supervision, as well as in a collaborative team environment
• Organizational management skills and ability to perform detail-oriented work
• Self-motivated, driven, and hard working
• Excellent communication skills, including both oral and written

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.