Community Lead Jobs

Key responsibilities

• Define and execute the community strategy across platforms (forums, Slack, Discord, social groups, events)
• Recruit, onboard, and retain community members and power users or ambassadors
• Plan and run community events, AMAs, webinars, or meetups (virtual and in-person)
• Moderate community spaces and enforce community guidelines
• Gather and synthesize member feedback to inform product, marketing, and content teams
• Track and report on community health metrics such as engagement rate, growth, and retention

Skills & tools

• Community platform management (Discord, Slack, Circle, Discourse, Reddit)
• Event planning and facilitation
• Content creation and editorial calendars
• Social media management
• Data analysis and community metrics (engagement, churn, NPS)
• Stakeholder communication and cross-functional collaboration
• Ambassador or member program design
• CRM and email marketing tools

Education & background

Bachelor's degree in communications, marketing, or a related field, though portfolio and demonstrated community-building experience are often weighted equally

Career path

Can progress to Head of Community, Director of Community and Engagement, or pivot into Growth Marketing, Developer Relations, or Product Marketing