Instructional Designer

Why This Role Matters

How You'll Make an Impact

• Diagnose performance needs through stakeholder interviews, learner feedback, field insights, and business data to identify root causes and recommend effective development solutions.
• Design performance-based learning journeys that include readiness activities, instruction, practice, coaching, reinforcement, and performance checkpoints.
• Create high-quality learning assets, including facilitator guides, participant materials, role-play scenarios, job aids, assessments, leader tools, and communications.
• Partner with subject matter experts and business leaders to transform technical expertise into practical, learner-centered solutions.
• Develop assessment and measurement strategies that evaluate readiness, skill application, behavior adoption, and business impact.
• Support organizational readiness and change adoption through effective communications, reinforcement plans, and continuous improvement efforts.
• Contribute to scalable learning systems by maintaining templates, standards, governance processes, and resource libraries that improve quality and consistency.

Who You Are

• You approach learning challenges with a performance-first mindset and focus on business outcomes, not just knowledge transfer.
• You are skilled at uncovering root causes and translating complex needs into practical solutions.
• You communicate effectively with stakeholders at all levels, including senior leaders and subject matter experts.
• You balance creativity with structure and can build engaging experiences while maintaining high standards of quality and consistency.
• You are highly organized and capable of managing multiple projects, timelines, and stakeholder expectations simultaneously.
• You value feedback and continuously improve your work through data, observation, and learner insights.
• You embrace emerging technologies and leverage AI tools thoughtfully to improve efficiency, quality, and learner outcomes.

What You Bring

Day One:

• 7 to 9+ years of progressive experience in instructional design, learning experience design, talent development, or a related field.
• Demonstrated success conducting needs analyses and building practical, application-focused learning solutions for diverse audiences.
• Experience designing assessments, reinforcement strategies, and evaluation approaches tied to behavior change and business performance.
• Strong stakeholder management, project management, writing, visual design, and executive communication skills.
• Advanced proficiency with Articulate, Canva, presentation tools, collaboration platforms, and content development technologies.
• Deep expertise working with Learning Management Systems.
• Strong AI fluency with demonstrated experience adopting and applying AI tools to improve learning design and development.
• Ability to distinguish between knowledge transfer and true performance-based learning solutions.
• Experience collaborating with subject matter experts and leading effective design and review processes.

Valuable Additions:

• Portfolio showcasing performance-based learning programs, learning journeys, and instructional design work products.
• Experience supporting revenue enablement, leadership development, talent acceleration, or organizational capability-building initiatives.
• Background designing blended learning solutions that combine instructor-led, digital, practice-based, and coaching experiences.
• Experience building measurement frameworks that connect learning outcomes to operational or business performance indicators.
• Familiarity with accessibility standards, content governance practices, and scalable learning system design.

Real Benefits for Real Life

• Multiple medical plan options, with preventive care covered at 100%
• Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge to help you navigate benefits, compare prescription costs, and make more confident, personalized care decisions
• Employer-paid short-term and long-term disability coverage
• Paid parental leave
• Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
• Competitive 401(k) company match to help you build your financial future
• Comprehensive dental and vision coverage
• Employee Assistance Program with confidential mental health, legal, financial, and work-life support

About Patriot Growth Insurance Services