Summary of the Specialist, Content Operations job at MoneyHero Group
MoneyHero Group is hiring a Specialist, Content Operations. Based in Kuala Lumpur, Malaysia. Working arrangement: On-site.
About MoneyHero Group
MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.
Specialist, Content Operations job description
Product Content Specialist - MoneyHero (MH)
Location: Remote Reports to: Product Manager
About the Job
We are looking for a Product Content Specialist to own and maintain content quality across our personal finance products for MoneyHero (MH), ensuring accuracy, clarity, and consistency across platforms.
This role sits at the intersection of content, product, and technology. You will work closely with Product, Engineering, Campaigns, SEO, and Commercial teams to ensure that product content is correctly structured, configured, and displayed across our CMS and user-facing pages. You will adapt content and configurations to the MH market's products, providers, and campaigns.
This role reports to the Product Manager and plays a key role in ensuring scalable and reliable content operations as we continue migrating and expanding our CMS infrastructure.
CMS Operations
- Manage product, offer, and campaign configurations in Strapi for the MH market
- Ensure content is correctly structured and mapped to frontend components
- Validate that CTA behavior, labels, and product attributes are configured correctly
- Conduct regular audits to identify outdated, incorrect, or misconfigured content
- Support CMS migrations, enhancements, and content model updates
Rewards & Promotions Setup
- Set up and maintain reward forms and offers in Rewards Gateway
- Configure reward logic, eligibility criteria, and promotional messaging
- Ensure alignment between CMS product configuration and reward display
- Support transactional and post-application messaging flows
Cross-functional Collaboration
- Work closely with Product and Engineering teams to validate content requirements for new features and raise or document content-impacting technical issues
- Coordinate with the MH market's Commercial and Campaign teams to support provider requests
- Assist Analytics and BA teams with click tracking and attribution setup when required
In this role, we are looking for someone with:
- 2 to 3 years of writing experience
- Fluency in Traditional Chinese (reading, writing, and speaking), able to create and manage content in Traditional Chinese for the MH market
- Strong command of the English language for cross-functional collaboration, with strong writing skills that emphasise efficiency and accuracy
- Meticulous and detail-oriented
- Hands-on experience with content management systems such as WordPress, HubSpot, ContentStack, or Strapi (Strapi experience strongly preferred); familiarity with Google Optimize is a plus
- Excellent verbal communication and interpersonal skills
- Willing to learn and adapt in a fast-paced environment
- Able to prioritise and complete assigned tasks
Good to Have:
- A keen interest in personal finance, ideally with familiarity with the MH market's financial products
- Knowledge in UI/UX writing
- Experience supporting content QA or CMS migrations
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Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
Most legitimate opportunities at MoneyHero Group are published on our official careers portals, and our Talent Acquisition team will contact candidates only through authorized channels and official MoneyHero Group email addresses. For selected executive-level or confidential searches, we may partner with trusted recruitment firms, and candidates may be contacted by authorized recruitment partners engaged by MoneyHero Group.
MoneyHero Group will never request payment or ask candidates to share sensitive personal or financial information, such as banking details, during the recruitment process.
If you are contacted by someone claiming to represent MoneyHero Group and are unsure whether the communication is genuine, or if you receive a message about a MoneyHero Group opportunity that is not listed on our official careers portals, please contact us directly at recruitment@moneyherogroup.com to verify.
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