EMAIL CONTENT MARKETING STRATEGIST

Fresh Prints' email channel is our oldest and highest potential channel, but it’s being under leveraged.

We have a strong technical foundation, but we’re missing a great content layer: emails that land at the right moment in the right way and create real value for those on our list.

We're looking for an Email Content Marketing Manager who is first and foremost a great marketer - someone who understands what makes an email get opened, get read, and drive a click. You'll own both our campaign emails and our lifecycle program.

What You'll Own

Campaign Email Content

• Own email conceptualization - final say on subject lines, preview text, headers, body, CTAs across all of Fresh Prints' major marketing moments
• Work with our brand and creative teams on the design and copy
• Develop a campaign email content calendar that ladders into the broader marketing calendar, ensuring email amplifies the right message at the right time
• Own A/B testing for subject lines, content approaches, and CTAs, with the discipline to learn from the results and apply them
• Write emails that resonate with a college-age audience, not generic marketing emails, but content that feels like it's actually written for them

Lifecycle Email Program

• Own the strategy and content for Fresh Prints' lifecycle email flows: welcome series for new subscribers, post-purchase nurture, cart and browse abandonment, re-engagement, and win-back
• Audit the existing lifecycle program, identify gaps, underperforming flows, and moments in the customer journey where we're leaving engagement on the table
• Write and test improved lifecycle email content
• Build flows that feel like a conversation with the customer, not a drip sequence that someone's getting because they checked a box

Deliverability & Performance

• Monitor deliverability metrics - open rates, click-through rates, unsubscribe rates, spam complaints, bounce rates - and maintain a healthy sender reputation
• Follow email deliverability best practices: list hygiene, warm-up protocols, segmentation for engaged vs. unengaged audiences, suppression management
• Report on email performance on a regular cadence - what's working, what isn't, and what you're changing based on the data
• Bring a point of view on performance: not just 'open rate was 28%' but 'here's what that tells us about the subject line approach, and here's what I'm testing next'

Who You Are

• You're a strong marketer, and you know it. Your subject lines get opened. Your body copy gets read. Your CTAs get clicked. You have a feel for what makes someone actually engage with an email, not just glance at it before archiving
• You understand lifecycle marketing at a real level - you know the difference between a nurture email and a conversion email, and you write them differently
• You're fluent in email as a channel: you know what deliverability means, you care about list health, and you can look at an open rate and know whether it's a subject line problem or a segmentation problem
• You work well with technical partners.
• You have good content instincts that go beyond email - you understand what Fresh Prints' audience cares about and you can translate that into messaging that lands
• You're comfortable with data

Requirements

• 2-4 years of experience in email marketing, lifecycle marketing, or a closely related role where writing was a primary responsibility
• Hands-on experience with an ESP or marketing automation platform (Iterable, Klaviyo, HubSpot, Braze, or similar)
• Demonstrated understanding of lifecycle email programs: welcome series, post-purchase flows, re-engagement, cart abandonment
• Comfort with email performance metrics: open rate, CTR, unsubscribe rate, deliverability indicators - and the ability to draw insights from them
• Strong written communication - you write clearly and with personality, not in marketing speak
• Experience writing for a consumer audience is a strong plus; B2C or DTC background preferred over B2B or enterprise

Details and other benefits

• Work From Home / Remote (India)
• Working hours: 12:30 PM to 9:30 PM IST
• Competitive annual salary
• Health insurance
• Learning opportunities
• Working in a great culture
• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees