Community Manager Jobs at Torstar

Home to the Toronto Star, Canada’s largest daily newspaper, and other trusted brands including The Hamilton Spectator, Waterloo Region Record, The Peterborough Examiner, St. Catharines Standard, Welland Tribune, Niagara Falls Review and over a dozen local community news sites, Torstar is a progressive media organization dedicated to impactful journalism, community engagement and storytelling with purpose. Torstar is committed to innovation, audience engagement, and the long-term sustainability of high-quality journalism in an increasingly complex and fast-changing media landscape. With the thoughtful integration of emerging technologies like data analytics, AI-powered tools and modern content platforms, we deliver high-quality trusted news with speed, precision and interactivity. Our continuous evolution reflects our deep commitment to innovation in the service of journalism, ensuring that our newsrooms remain agile, audience-centric, and equipped to thrive in a rapidly evolving digital media ecosystem, without ever sacrificing reader trust. Our Commitment To Diversity We strive to be a leader in building and cultivating an employee community framed around fairness, support and opportunity. We believe that what makes us different, makes a difference. And as a team, the diversity of our backgrounds, interests and experiences is what enriches our work, and our workplaces. We welcome all, and we strive for an inclusive culture that allows individual growth and shared success.

Torstar is also hiring: editor (1) and journalist (1).

Its roles are in Toronto, Canada (1) and Hamilton, Canada (1).

A Community Manager is the day-to-day voice of a brand within its online and offline communities. They monitor and respond to comments, messages, and mentions across social media platforms, forums, and community spaces; create and schedule content that sparks conversation; identify and engage key community members and advocates; and surface community feedback to internal teams. They track engagement metrics to understand what resonates, moderate discussions to maintain a safe and on-brand environment, and develop initiatives, such as campaigns, events, or ambassador programs, that deepen member relationships and grow the community over time.