Community Manager Jobs at Modal

AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable, Ramp, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn, Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.

Modal is also hiring: developer advocate (1).

Its roles are in London, UK (1) and San Francisco, CA, US (1).

A Community Manager is the day-to-day voice of a brand within its online and offline communities. They monitor and respond to comments, messages, and mentions across social media platforms, forums, and community spaces; create and schedule content that sparks conversation; identify and engage key community members and advocates; and surface community feedback to internal teams. They track engagement metrics to understand what resonates, moderate discussions to maintain a safe and on-brand environment, and develop initiatives, such as campaigns, events, or ambassador programs, that deepen member relationships and grow the community over time.