Email Marketing Manager Jobs at Carousell Group

Company Description Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India). We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact.

• CRM Marketing Specialist: Kuala Lumpur, posted 2 November 2026.

Carousell Group is also hiring: content creator (1), content marketing manager (1), content producer (1), graphic designer (1) and social media manager (1).

Its roles are in Kuala Lumpur, Malaysia (3), West Jakarta, Indonesia (2) and Singapore (1).

An Email Marketing Manager owns the end-to-end lifecycle of an organization's email channel, from strategy and audience segmentation through copywriting briefs, template production, deployment, and post-send analysis. Day-to-day work involves building and scheduling campaigns in an ESP or marketing automation platform, setting up automated nurture and trigger flows, A/B testing subject lines and content, maintaining list hygiene, and reporting on deliverability, open rates, click-through rates, and conversions. They collaborate closely with content, design, product, and CRM teams to ensure messaging is on-brand, personalized, and aligned with broader marketing goals.